Engineering Service & Support Automation Product Services Technical Services

Automation Products
Whether you need pre-sale application assistance, post-sale technical support or emergency field service, our factory-trained and certified engineers are prepared to make sure that your automation investment translates into increased efficiency and productivity that will improve your bottom line.

Specialties include:

  • Motion Control
  • Drives & Power Products
  • Industrial Control & Machine Safety
  • PLCs, Human Machine Interfaces & Industrial Computers
  • Industrial Automation Software
  • Pre-sale application assistance

Need help finding the right products for your application? Our trained experts can assist you in selecting and specifying the optimum solution for any application.

Post-sale technical support
Minimize your costly downtime by using our post-sale services for the expertise and resources you need to diagnose, start up, troubleshoot and repair your processes. Our tech support staff is ready to talk you through hardware or software configuration and startup.

Field service
Automation staff are available 24 hours a day, seven days a week for on-site audits, startups, maintenance, troubleshooting and repair of products critical to your processes. Services offered include:

  • PLC Troubleshooting
  • Drive Diagnostics & Troubleshooting
  • Drive Startups
  • Maintenance & Service Agreements
  • Low-Voltage (less than 600V) Wiring & Troubleshooting
  • PLC Upgrades
  • Installed base evaluations
  • Training
  • Expert technical assistance, 24/7

Maybe you're not sure about the right solution for your application. Perhaps your solution is in place, but you need expertise on diagnosing it. Or maybe what you really need is someone knowledgeable to come to your facility and troubleshoot or even repair a critical part of your process. One call to RK Controls brings you the help you need, any time of day or night.

RK Controls is known for providing the technical expertise and support our customers need to ensure successful operations around the clock. When you request assistance from the Technology Center, you know that you'll get the expertise of a Technology Center representative, not some factory rep who might not be locally available. Technology Center employees are factory-trained engineers and technicians who come from a variety of manufacturing and service backgrounds.


PLC - The SIMATIC S7 PLC is the heart of Totally Integrated Automation. The PLC systems are modular designed and can be configured as centralised and distributed architectures more

HMI - From operator panels right up to scalable SCADA systems for the most diverse requirements in process visualization:SIMATIC HMI offers the best innovated and cost effective solutions more

NETWORKING - For security, flexibility and performance of your future-proof network SIMATIC NET is the solution. SIMATIC NET makes connections for everyone in every field and every industry possible more


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